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customer service
Here you can find frequently asked questions, information about delivery and payment.
Our customer service team will be happy to provide you with further assistance on all other issues.
Contacts:
zinauntu2020@gmail.com
Size Chart
General size chart for women
General size chart for men
*The size specified in the product
General size chart for women
General size chart for men
*The size specified in the product
how to measure yourself
To choose the right size for you, measure your body as follows:
1. Bust - Measure around the fullest part.
2. Waist - Measure around your natural waistline.
3. Hips - Legs together, measure around fullest part.
4. Inner Leg - Measure from the top of your inner leg at the crotch to your ankle.
2. Waist - Measure around your natural waistline.
3. Hips - Legs together, measure around fullest part.
4. Inner Leg - Measure from the top of your inner leg at the crotch to your ankle.
1. Neck - Measure the base of your neck where the shirt fits.
2. Chest - Measure the fullest part, lower your arms for the most accurate measurement. Make sure the tape fits snugly at the back.
3. Waist - Measure around the narrowest point at the waistline.
4. Hips - Legs together, measure around fullest part.
5. Inner leg - Measure from the highest point in the crotch to the ankle.
2. Chest - Measure the fullest part, lower your arms for the most accurate measurement. Make sure the tape fits snugly at the back.
3. Waist - Measure around the narrowest point at the waistline.
4. Hips - Legs together, measure around fullest part.
5. Inner leg - Measure from the highest point in the crotch to the ankle.
FAQ
We accept payment:
- Online payments from America: visa, mastercard, discovery, american express,
- From Russia: PayPal
- Worldwide: PayPal
To return purchase, write to the email address - zinauntu@zina-untu.com or call:
America: +1 (224) 409-3890
Russia: +7 901 748-63-66
Return policy: If the purchase doesn't fit you, you can return it within 14 days. To do this, it must not have any traces of use, the tags must be in place. The product must be in good condition. Then we will take it back and refund your money.
America: +1 (224) 409-3890
Russia: +7 901 748-63-66
Return policy: If the purchase doesn't fit you, you can return it within 14 days. To do this, it must not have any traces of use, the tags must be in place. The product must be in good condition. Then we will take it back and refund your money.
Delivery to the transport company if the product is available within 2 days
If the goods are made to order - the maximum amount of delivery to the transport company is 14 days.
Delivery from the transport company to your address is calculated at the transport company itself. We apologize in advance if the order arrives late seeing for the restrictions associated with COVID-19.
Delivery is carried out by Russian Post and Sdek in Russia and the world.
In Moscow, delivery by Yandex courier and Delivery service
If the goods are made to order - the maximum amount of delivery to the transport company is 14 days.
Delivery from the transport company to your address is calculated at the transport company itself. We apologize in advance if the order arrives late seeing for the restrictions associated with COVID-19.
Delivery is carried out by Russian Post and Sdek in Russia and the world.
In Moscow, delivery by Yandex courier and Delivery service
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